Utilities and Services


Water Service

  • Troy’s water plant was expanded in 1999 to provide 16 million gallons per day (MGD) of treatment capacity
  • Current water system usage averages 4 MGD with peak day use of 5.6 MGD
  • Water system has 3.5 million gallons of elevated storage tanks

    Sewer Service

    • Capacity to process average flow of 7 million gallons per day (MGD)
    • Current average flow is 5 MGD
    • Last expansion was in 2000. Plant design allows for future expansion to 18 MGD
    • Sludge mixing air system and an odor control system
    • Primary treatment is gravity flow clarification through settlement basins
    • Secondary treatment is activated sludge aeration
    • Final treatment is ultraviolet radiation
    • Standby electric generator for continuous operation during electrical outages
    • 2 one-million-gallon equalization basins to protect plant from temporary high flows
    • Plant staffed 24 hours per day, 365 days per year
    • Currently treat an average of 8,130 lbs/day of C-BOD, with an average concentration of around 145 mg/l
    • Easily handle additional flow rate of 0.35 MGD at an expected concentration of 300 mg/l
    • Proposed flow would yield 876 lbs/day of additional C-BOD, insignificantly raising the average concentration to 155 mg/l
    • Industrial discharges with over 250 mg/l of fats, oil, and grease have a surcharge fee of $0.25/lb
    • Only need pretreatment for fats, oil, and grease discharges over 500mg/l
    • Final treatment is ultraviolet radiation
    • Fire Service

      • Fire Insurance Rating: Troy maintains an ISO Rating of 4, reducing fire insurance premiums for all our residents and businesses
      • Fire Department:  Full-time professional firefighter/paramedics operating out of 3 stations staffed 24 hours per day, 365 days per year 
      • Water pressure booster station:  located at the City of Troy Central Maintenance Facility 
      • Available water main pressures:  High Service Area, 40-45 psi and Extra-High Service Area, 75-80 psi
      • Telecom

        Troy has two primary telecom providers – Time Warner Cable and Frontier Communications and Time Warner Cable – Business Class.

        Existing fiber infrastructure in Troy provides capability to offer –

        • Dedicated Internet Access- Up to 10 Gig
        • PRI Phone Service over fiber
        • Metro Ethernet Fiber up to 10G for point-point connectivity between locations
        • Time Warner Cable Business Class owns and operates all of own facilities that are totally separate from telecom infrastructure and is an excellent choice for redundancy since they do not use telecom facilities or network. Time Warner Cable facilities are located on Experiment Farm Road.

          Frontier Communications Corporation (NASDAQ: FTR) is the nation’s largest provider of communications services focused on rural America, offering Broadband, Phone, Satellite television, wireless Internet data access, PC security solutions and technical support, Internet-based television, carrier services, specialized bundles for small businesses and home offices, and advanced business communications for medium, large and commercial businesses in 27 states. Frontier’s 15,400 employees are 100 percent U.S.-based. Frontier Communications has the capability to deliver fiber and copper services.

          Some products Frontier can provide to the area are:

          • ISDN PRI
          • Business Lines & Centrex Lines
          • High Speed Internet (DSL solutions)
          • DS3 service
          • Metro E Ethernet environment
          • Ethernet Internet Access
          • Cloud Data & Backup Solutions
          • In 2011, Frontier spent $150 million in upgrades in Ohio
          • Electric Service

            Dayton Power and Light (DP & L )was formed in 1911 and has headquarters in Dayton, Ohio. DPL Inc., the parent company of Dayton Power & Light, was acquired by The AES Corporation on November 28, 2011. With the acquisition, AES made a $4.6 billion investment in the Miami Valley. DP & L serves over 500,000 customers in 24 counties.

            DPL Energy is licensed and active throughout Ohio.  The company is one of the largest unregulated electricity providers in Ohio with nearly 4,000 business customers and about 1,500 megawatts of load. The company ranks in the top 25 of retail suppliers nationally and serves customers in every industry including manufacturing, health care, education, retail, etc.

            Pioneer Rural Electric Coop serves nearly 16,000 member-consumers and has over 2,500 miles of distribution line. On average last year, Pioneer’s members had power available 99.98% of the time. All 25 electric distribution cooperatives serving members in Ohio get their electricity from Buckeye Power, Inc. (BPI). BPI owns two of the three coal-fired generating units in the Cardinal Station, located about seven miles south of Steubenville at Brilliant, Ohio.

            Natural Gas Service

            Vectren Corporation is an energy holding company headquartered in Evansville, Indiana. Vectren Energy Delivery of Ohio (VEDO) provides energy delivery services to approximately 314,000 natural gas customers located in west central Ohio.
            Six different interstate pipelines connecting to the Vectren system, creating reliability.
            Natural gas can be purchased through Vectren’s standard rate or from 13 marketers already in the Vectren system, with pricing typically based on NYMEX plus transmission and distribution fees.